Health Information Manager Lead (Coding Quality)

Mackay Hospital & Health Service
    Mackay or Telecommute, Australia
    Job Type
    Reference No.
    Pay Rate
    PO4 ($108,197 to $116,690 p.a.)
    Application Close Date
    Contact Title
    Senior Health Information Manager
    Contact Name
    Kylie Jooste
    Contact Email
    Contact Phone
    0412 848 057


    Position: Health Information Manager Lead (Coding Quality)

    Workplace Location: Mackay Hospital and Health Service (or telecommuting available)

    Position Status: Permanent Full-time (Part-time applications also considered)

    Classification: Professional Officer Level 4 ($108,197 - $116,690 p.a./ $4,147.20 - $4,472.70 p.f).

    Closing Date: 5th March 2023

    Health Information Services at the Mackay Base Hospital is looking for a Health Information Manager Lead (Coding Quality) to join their team on a Permanent basis.

    Mackay Hospital and Health Service provides a public healthcare service to a population of more than 182,000 across the Mackay Region, Whitsundays and Hinterland. The district covers an area of approximately 90,000km2.

    While the main office for the Health Information Service is the Mackay Base Hospital, the Health Information Manager Lead (Coding Quality) may complete this role from anywhere in Australia, providing they have suitable computer access and an appropriate office set up.

     About the Role

    The Health Information Manager Lead (Coding Quality) is responsible for the coordination and performance of Health Information Management related functions within clinical coding, quality audits and documentation, including:

    • Clinician liaison activities, with the aim to improve clinical documentation and coding quality.
    • Provision of relevant education to clinicians regarding Activity Based Funding (ABF) and Weighted Activity Unit (WAU) optimisation, in relation to coding and documentation.
    • Monitoring and auditing of Hospital Acquired Complications (HACs) and Sub and Non-Acute Patients (SNAP) to ensure accurate reporting and funding for MHHS.

     Staffing and budgeting responsibilities

    • This position reports to the PO5 Senior Health Information Manager.
    • The Health Information Manager Lead (Coding Quality) has direct supervision of the AO5 Coding Manager and AO5 Coding Auditor and Educator.

    Role-specific responsibilities

    • Contribute to the Coder-Clinician Liaison program to improve the quality of clinical documentation and provide education for clinicians and other health professionals regarding clinical documentation, coding, Diagnosis Related Groups (DRGs) and Activity Based Funding (ABF).
    • Partner with the Coding Auditor & Educator in the review of identified cases to detect potential omissions or lack of specificity in clinical documentation.
    • Support the Coding Manager to facilitate the Documentation Query for Clinical Coding (DQCC) process as required, to enable timely responses to documentation queries and HAC clarifications.
    • Participate in and actively contribute to MHHS WAU optimisation strategies and attend relevant committee meetings as an expert in documentation and coding.
    • Lead the auditing of clinical documentation within patient records for compliance to documentation policy and standards (including targeted audits based on high cost DRGs) and provide direction and advice with regards to statistical discharges (SNAP) and Hospital Acquired Complications (HACs).
    • Oversee the Coding Auditor and Educator to develop and perform coding quality improvement activities suitable to an ABF environment including coder audits and Diagnosis Related Group (DRG) targeted audits.
    • Liaise with the Clinical Coding Manager and Coding Auditor and Educator in relation to coding related improvements and strategies.
    • Oversee the Coding Manager with regards to the management of the clinical coding service and meeting mandatory Queensland Health and local reporting timeframes for data extraction and validations.
    • Contribute to coding meetings and have attendance at specialist clinical classification seminars/ educational forums to further improve knowledge and skills.
    • Overall staff management of the AO5 Coding Manager and AO5 Coding Auditor and Educator, including performance management and completion of the Professional Performance and Development Plan (PPD).
    • Manage own continuous learning in knowledge of eHealth, clinical coding, Clinical Documentation Improvement, ABF, SNAP, HACs and performance monitoring including new developments, legislation, and industry standards.
    • Support the Senior Health Information Manager in the audit requirements and monitoring of ieMR system security (P2 Sentinel reports).
    • Undertake other duties as directed by the Health Information Management Leadership.

    For further information please contact

    Kylie Jooste ( or 0412 848 057.

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