Information Access and Quality Manager

Mercy Health
    300-310 Princes Highway Werribee Victoria 3030, 163 Studley Road, Heidelberg Victoria 3084, Australia
    Job Type
    Reference No.
    Application Close Date
    Contact Name
    Sharyn Corcoran, Manager Quality, Systems and Extracts
    Contact Email
    Contact Phone
    8458 4607


    Mercy Health is looking for an enthusiastic, experienced Health Information Manager to lead our Information Access Team. With a strong knowledge and understanding of Freedom of Information and Release of Information practices and policies.
    You will also be required to provide support and education to all staff on privacy related matters and assist with any privacy breaches.
    As the Quality Manager, you will be responsible for ensuring that the Health Information Services quality plan and KPI's are completed and up to date.

    • Located at Werribee Mercy Hospital and Mercy Hospital for Women
    • Full time permanent role
    • Manage and provide leadership to the Information Release Team
    • Provide support to the Privacy Officer
    • Ensure the Health Information Services quality plan is actively managed
    • Coordinate and manage the Health Information Management student placements with La Trobe University


    • Relevant tertiary or postgraduate qualifications in Health Information Management or equivalent
    • Comprehensive understanding and knowledge of FOI (Freedom of Information), ROI (Release of Information) and Privacy Legislation
    • Demonstrated understanding of quality improvement principles and accreditation
    • Ability to liaise with all levels of clinical and non-clinical staff in relation to Health Information Services
    • High level of integrity, professionalism and developed leadership skills
    • Demonstrated understanding of mandatory reporting processes, medical record management and related standards and legislation
    • Enthusiastic, motivated and a team player

    Mercy Hospitals Victoria Ltd incorporates:

    • Mercy Hospital for Women, a major public hospital and specialist referral centre for obstetric, neonatal and gynaecological needs.
    • Werribee Mercy Hospital, a general hospital providing comprehensive care to the rapidly growing western suburbs of Melbourne. This hospital is currently undergoing significant expansion with a number of exciting capital projects already underway and in planning.
    • Mercy Mental Health provides adult mental health services across the south west Melbourne area
    • Mercy Palliative Care, a community-based palliative care service offering support in the North and West Metropolitan Region of Melbourne.
    • O’Connell Family Centre, one of three early parenting centres in Victoria
    • Mercy Health Albury, a major provider of subacute (general) health services in the Albury–Wodonga and surrounding areas
    • Mercy Care Centre Young, a 26-bed health service providing a range of outpatient, community health and aged care services for the people of Young and surrounding regions

    Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women's health services, early parenting services, home care services and health worker training and development.
    Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.
    Mercy Health recognises that many people want to work somewhere that is more than ‘just a job.’ With a values based culture, Mercy Health offer a generous range of benefits to support you to maintain a healthy work/life balance. These include:

    • Salary packaging benefits
    • Opportunity to purchase additional leave
    • Health and Wellbeing programs
    • Camp Australia School Holiday Program
    • Career progression and development opportunities
    • A range of discounts available across a diverse portfolio of financial, healthcare, travel and other services

    We focus on caring for our staff members and those important to them. We support all staff to be their authentic selves at work through Whole Self @ Mercy Health - our network group for LGBTIQ staff and allies.
    At Mercy Health we pride ourselves on embracing diversity and foster an inclusive culture where individual differences are respected and celebrated. We encourage applications from people of all ages, abilities and cultural backgrounds including Aboriginal and/or Torres Strait Islander Peoples.
    Mercy Health is committed to the safety of all children and vulnerable people across our services. We recognise the importance of listening to the voice of children and vulnerable people and have a zero tolerance of any form of abuse and neglect.
    To be the successful candidate you must meet the position requirements as well as provide a current Police Record Check and Working with Children Check. Mercy Health may conduct additional background checks subject to current legislation.
    Mercy Health is committed to public health and safety measures that protect the health and lives of our people and the individuals and communities we serve. As a Catholic organisation we believe in the principle of the common good and as such we expect our staff to participate in immunisations/vaccinations to safeguard the most vulnerable.
    If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

    • Sharyn Corcoran, Manager Quality, Systems and Extracts
    • 8458 4607

    To view the position description or submit your application please click the 'Apply Now' button.

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