Senior Director, Health Information Services

Canberra Health Services
    Canberra, Australia
    Job Type
    Reference No.
    Ref: 029HS
    Application Close Date
    Contact Name
    Jennifer Elliott
    Contact Email
    Contact Phone
    (02) 5124 3326


    Health Professional Level 6

    Salary Range: $157,201  (PN: 60816 - 029HS)


    Our Vision: creating exceptional health care together

    Our Role: to be a health service that is trusted by our community

    Our Values: Reliable, Progressive, Respectful and Kind


    Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary, and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website:

    The CFO Division is responsible for developing and maintaining budgets, providing strategic financial advice, procurement and supply, and operational reporting across the health service. Additionally, the CFO Division includes the Health Information Services (HIS) team, which provides a range of services including:

    • Provision of health records and personal health information for patient care, research, quality improvement, education, and medicolegal purposes;
    • Clinical record scanning and management;
    • Clinical coding and casemix data generation; and
    • Patient identifier management.

    The Senior Director of HIS is responsible for providing strategic direction, leadership for clinical records and heath information management functions, implementing service improvements and undertaking performance monitoring to meet the medical, legal, ethical and administrative requirements of health care delivery across Canberra Health Services.

    The successful applicant will lead a diverse cohort of managers and professionals across the HIS operational teams to undertake the following essential functions:

    • Identity management and chart corrections in the Digital Health Record (DHR)
    • Clinical record scanning
    • Release of Information and record access for research and quality purposes
    • Clinical record management across CHS including community-based services
    • Clinical coding and clinical documentation improvement
    • Data quality activities including KPI monitoring and reporting
    • User access auditing

    Responsibilities include policy development, management, planning and best practice service delivery, as well as compliance with the organisation’s risk management, clinical and corporate governance frameworks.

    The successful applicant will work collaboratively with team leaders across HIS to identify improvement opportunities, and to help build a collaborative, proactive workplace culture consistent with CHS values.


    CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.

    Behavioural Capabilities

    • Strong organisational skills with a high degree of drive and resilience.
    • Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs.
    • Confident communicator with strong liaison/negotiating skills.
    • Ability to plan, prioritise and organise work to achieve performance objectives and ability to work well within a team environment.

    Position Requirements/Qualifications:


    • Tertiary qualifications or equivalent in Health Information Management (HIM).
    • Previous experience in a Senior HIM role and demonstrated experience in leading and managing the performance of HIS teams.
    • A thorough knowledge of Australian Standards in relation to paper-based and/or digitised (scanned) health record system requirements.

    CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems.


    Prior to commencement successful candidates will be required to:

    • Undergo a pre-employment National Police Check.

    Contact Officer: Jennifer Elliott (02) 5124 3326

    How to Apply: For further information, please visit (Ref: 029HS)

    Applications Close: 06 April 2023


    Related Jobs

    Health Information Manager   Werribee Mercy Hospital (300-310 Princes Highway Werribee Victoria 3030), Victoria, Australia new
    Health Information Manager/Clinical Coder- Audit Team   185 Cooper Street, Epping, Australia new
    Clinical Documentation Specialist   Bendigo, Australia
    Project Coordinator   Melbourne, Australia
    Chief Health Information Manager   1F Royal Parade, Parkville VIC 3052, Melbourne, Australia